This Privacy Policy explains how Design Dual ("we", "us", "our"), the studio operating under the Logic Loops brand, collects, uses and protects information when you use our websites, the Eduverse ERP platform, and related mobile applications (together, the "Services").
We collect information you provide directly, such as your name, email address, phone number and institution details when you request a demo, fill out a contact form, or set up an Eduverse account. For Eduverse users specifically, we process institutional data including student records, attendance, fee and academic information on behalf of the school or college that administers the account.
We also automatically collect limited technical information such as device type, browser, IP address and pages visited, to keep the Services secure and functioning correctly.
Where Design Dual processes student, staff or parent data within Eduverse on behalf of a school or college, that institution remains the data controller. We act as a processor and only use that data to deliver and support the platform, in line with our agreement with the institution.
We do not sell personal information. We may share limited data with infrastructure and hosting providers strictly to operate the Services, and where required by law.
We apply role-based access controls, encrypted transport, and regular backups across Eduverse and our web properties. No system is completely immune to risk, and we continually review our safeguards.
We retain institutional and personal data for as long as an account is active, or as required to meet legal and contractual obligations, after which it is deleted or anonymized upon request. See our Data Deletion Policy for how to request removal.
Depending on your location and role, you may have the right to access, correct or request deletion of your personal information. Institutional end users (students, parents, staff) should generally route such requests through their institution's Eduverse administrator; direct requests can also be sent to us at the email below.
Questions about this policy can be sent to developer@designdual.in.